How do I return an item? 1 Request return Enter your order number and email address in the “Order Status & Returns” section of the sign-in page 2 Select return option Select to return items from your order either for an exchange or refund 3 Send your return Carefully package your items and send them back to us, following the guidelines on your returns note 4 We'll be in touch We’ll process your refund or ship your exchange once your original order is with us. You’ll receive an email confirmation to keep you updated Read More About Returns