Shipping is complimentary and orders will be delivered within 3-5 business days. All Standard orders are delivered via DHL or Australia Post. In both cases, you will receive a tracking link by e-mail after dispatch. For more details, please visit Delivery.

We accept PayPal, PayPal Express, Visa, MasterCard, American Express, Apple Pay and AliPay at out checkout.

While we are unable to provide specific gift wrapping with online orders, each item arrives in uniquely branded packaging. You will be able to personalise your order with a Gift Message before checkout .

We offer complimentary returns on orders up to 28 days after you have received your order. Some exclusions may apply. For the full returns policy visitReturns.

We are unable to change the details but may be able to assist you to cancel and replace your order. For further information please contact Customer Service.

Orders may be shipped via DHL or Australia Post, in both cases with a traceable service. Please see the fees below:

Australia: Complimentary (3-5 working days)

Please note Jimmy Choo is not able to deliver to Freight forwarders. Once the order has been placed we are unable to amend the address details.

The Jimmy Choo website is divided into several regions. Please ensure that you select the country that you would like your order to be delivered to before you place your order. For deliveries to Australia and New Zealand, sales tax (VAT) as well as custom duties and handling fees are included in the price of the item. For more details please visit Delivery page.

Orders are shipped both via DHL and Australia Post. For further details, please view ourDelivery page. A signature is required for every delivery, and it is at this point that the responsibility for the goods delivered is passed to the consignee.

Standard and Next Day orders are shipped with DHL. For further details, please view our Delivery page.

A signature is required for every delivery, and it is at this point that the responsibility for the goods delivered is passed to the consignee.

If you have purchased any additional items within the same order, these will be dispatched as and when they become available.

We accept PayPal, PayPal Express, Visa, MasterCard, American Express, Apple Pay and AliPay at out checkout.

For all in-stock and pre-order items, payment is charged at the time of dispatch.

For Made-to-Order purchases, these items will be charged in full 24-48 hours after the order is placed.

Items can be dispatched separately, you may see different transactions on your bank statement.

After you place your order, you will receive an email confirmation. Once the details have been verified, your order will be accepted, and the item will then be dispatched.

We are unable to change the details but may be able to assist you to cancel and replace your order. For further information please contact Customer Service.

We are unable to change the details but may be able to assist you to cancel and replace your order. For further information please contact Customer Service.

You can refer to our Product Care page for the Material Guide and specific after care advice

We offer complimentary returns on orders up to 28 days after you have received your order. Some exclusions may apply. For the full returns policy visit Returns page

You can return or exchange items purchased online at select Jimmy Choo boutiques, where our in-store associates will be on hand to assist you. For a full list of stores, please visit Store Locator. For purchases made via our concessions, you will need to visit the original place of purchase to request a refund or exchange.

Orders may be shipped via DHL or Australia Post, in both cases with a traceable service. Please see the fees below:

Australia: Complimentary (3-5 working days)

Please note Jimmy Choo is not able to deliver to Freight forwarders. Once the order has been placed we are unable to amend the address details.

We offer complimentary returns on orders up to 28 days after you have received your order. Some exclusions may apply. For the full returns policy visit Returns.

For all in-stock and pre-order items, payment is charged at the time of dispatch.

For Made-to-Order purchases, these items will be charged in full 24-48 hours after the order is placed.

Items can be dispatched separately, you may see different transactions on your bank statement.

We are unable to change the details but may be able to assist you to cancel and replace your order. For further information please contact Customer Service.

Once your order is dispatched, we will send you a confirmation email along with your unique tracking number.

Orders may be shipped via DHL or Australia Post, in both cases with a traceable service. Please see the fees below:

Australia: Complimentary (3-5 working days)

Please note Jimmy Choo is not able to deliver to Freight forwarders. Once the order has been placed we are unable to amend the address details.

We offer complimentary returns on orders up to 28 days after you have received your order. Some exclusions may apply. For the full returns policy visit Returns.

For all in-stock and pre-order items, payment is charged at the time of dispatch.

For Made-to-Order purchases, these items will be charged in full 24-48 hours after the order is placed.

Items can be dispatched separately, you may see different transactions on your bank statement.

We are unable to change the details but may be able to assist you to cancel and replace your order. For further information please contact Customer Service.

Once your order is dispatched, we will send you a confirmation email along with your unique tracking number.

Orders may be shipped via DHL or Australia Post, in both cases with a traceable service. Please see the fees below:

Australia: Complimentary (3-5 working days)

Please note Jimmy Choo is not able to deliver to Freight forwarders. Once the order has been placed we are unable to amend the address details.

We offer complimentary returns on orders up to 28 days after you have received your order. Some exclusions may apply. For the full returns policy visit Delivery & Returns.

For all in-stock and pre-order items, payment is charged at the time of dispatch.

For Made-to-Order purchases, these items will be charged in full 24-48 hours after the order is placed.

Items can be dispatched separately, you may see different transactions on your bank statement.

We are unable to change the details but may be able to assist you to cancel and replace your order. For further information please contact Customer Service.

Once your order is dispatched, we will send you a confirmation email along with your unique tracking number.